Consult Me

Online Consultation 

The first party: Al-Mansa Company for providing services in the field of modern communications LLC

Its address: Al Sharq District – Plot (2) – (Ahmed Al Jaber) Street – Graffiti Tower – Floor (4) – Office No. (4) – E-mail: info@consultmekw.com 

Definitions 

Definitions meaning

Application: it means in these terms and conditions Consult Me application/

The user: it means in these terms and conditions the person who subscribes to the application to obtain legal services.

Client: it means in in these terms and conditions the legal advisor (attorney) who contracts with the application for the purpose of providing legal services.

Legal service: it means in these terms and conditions the services provided by the client through the application with the audiovisual calling feature for the benefit of users, and the client shall be responsible for the quality of the service.

First: how to use Consult Me App.

The Consult Me application is an intermediary link between users and clients by enabling users to obtain legal services via (video and audio communication) through the application directly within the State of Kuwait.

The value of the legal service that the client requests from the user is paid through the Consult Me Legal application at a level satisfactory to the user.

You can view a list of your previous reservations that you made through the Consult Me application. In the event that there are any problems in executing the reservation, you can contact us via e-mail or through the call center service.

Simply, the Consult Me application allows you to provide integrated legal services through an elite group of consultants (lawyers registered with the Kuwaiti Bar Association) via the video and audio communication service directly through the application, provided that the value of the service is paid through the application before obtaining it.

Preamble 

Whereas the first party owns the Consult Me application, which brings together an elite group of male and female lawyers who specialize in various branches of law and through which they provide legal services through its electronic platform for the benefit of the application users through the video and audio communication feature that provides the application users with legal advice in exchange for fees determined by the second party who works as a registered lawyer with the Kuwaiti Bar Association and has the experience and legal capabilities that enable him to become an effective client of the first party.

Article 1

The second party seeks to take the necessary care to provide legal advice for the benefit of the users of the Consult Me application, and it bears the legal responsibility for the advice provided without any responsibility on the first party, and it is also committed to maintaining the confidentiality of users in accordance with the charter of honor of the legal profession.

Article 2 (organizing the users ‘appointments)

The second party shall organize its appointment schedule with users through the application as it deems appropriate, provided that it provides the consultation via video and audio communication at the specified time after accepting it, and in the event that it fails to appear at the specified time or in the event that the consultation is rejected less than 24 hours before its appointment, the user shall have the right to recover the full consultation amount within 14 working days if he so desires, or the second party is obligated to schedule another appointment for the user through the application by communicating with the customer service of the first party, taking into account what will be mentioned in the fourth clause regarding non-compliance with the specified appointments.

In the event of a disconnection, the second party shall call the user back to complete the remaining time of the consultation, and in the event that the user fails to respond during the remaining time of the consultation for a reason attributed to him, the second party shall be deemed as fulfilling his obligation.

Article 3 (the fees)

The second party shall receive the fees that it determines in advance on its page, provided that they are paid by the user through the payment portal available in the application. The first party is entitled to deduct (30%) of the fees in exchange for managing the application, with the rest of the fees being transferred to the second party’s bank account after seven working days from the end of each calendar month, provided that the second party sends an IBAN certificate with his account number to the e-mail address listed above.

Article 4: (feature of deletion from the application)

In the event that the second party is unable to provide legal services after accepting them on the specified dates, or in the event of refusing to consult less than 24 hours before its appointment, or if it does not adhere to the code of honor of the legal profession, then the first party shall have the right to delete it from the application with the transfer of all its financial dues to its bank account.

Article 5

The second party also declares its knowledge and approval that the first party has the right to refund the full consultation value to the user in the event that the lawyer cancels the appointment less than (24 hours) before the consultation date or in the event that he fails to provide the consultation on the specified date after accepting it.

Article 6

The first party shall have the right to amend the terms and conditions by sending a notification to the second party, and continuing to use the application after notification shall be considered as acceptance of these amendments.

Article 7

Electronic correspondence to the electronic address provided at the beginning of the contract shall be considered authentic and valid in accordance with Law number (20) of 2014 regarding electronic transactions.

Article 8

.The second party is committed to confidentiality of the terms of the contract and not to disclose them to any other party

Article 9

The two parties agreed that the Kuwaiti judiciary shall have jurisdiction to adjudicate any dispute arising from the interpretation, implementation or cancellation of this contract.